IMG_2070.jpeg

Who We Are

High Rocky Homes is enlightened hospitality: environmentally friendly, tech-enabled seamless check-in, and personalized virtual service; all at a great value relative to accommodation alternatives. We want our guests to not just stay with us but truly settle into our homes while traveling.

Instead of a front desk, we have a 24/7 virtual guest experience team that provides guests with knowledgeable, attentive and personalized service.

  • Facebook
  • LinkedIn
  • Instagram

The Position: Housekeeper

Job Description

High Rocky Homes is looking for a highly motivated housekeeping team to clean our 20 properties in Leadville! As a housekeeping partner, you will be responsible for cleaning and stocking High Rocky Homes’ short-term rental units as guests check out. Your goal will be to guarantee that all of our homes are consistently in the most presentable and comfortable state possible when a new guest arrives. 

 

The Job

We are looking for a reliable, experienced cleaning team member who understands what we are all about: helping travelers feel at home in a new area. Your goal will be to create a positive, lasting impression of High Rocky Homes so guests come back to stay with us again and again. You'll be accountable for following High Rocky Homes’ standard operating procedures, communicating with the team, handling inventory requests, assisting with operational issues, and utilizing High Rocky Homes’ tools to their full potential. 

 

You'll receive a weekly cleaning schedule daily noting your detailed schedule by day and will be expected to perform cleanings for High Rocky Homes’ units between checkout (10 am) and check-in (4 pm) time.

 

The Role: Housekeeper

Follow High Rocky Homes policies and cleanliness standards

 

Execute housekeeping duties including but not limited to: laundering and folding linens, making beds, restocking units with guest supplies, vacuuming, mopping, dusting, cleaning bathrooms and kitchens, and overall tidying homes following guest departures

 

Utilize High Rocky Homes’ daily cleaning schedule and mark units as clean in real-time

 

Organize and maintain dedicated storage unit(s)

 

Communicate reliably (via text, phone, email, in-person) with High Rocky Homes’ Housekeeping Operations Manager. 

 

Who We Are Looking For

You have 1+ years of housekeeping experience

 

You have managed a cleaning team or worked closely with other housekeeping professionals

 

You pride yourself on your communication and organizational skills

 

You are detail-oriented, work well with others, and manage your time effectively

 

You enjoy new challenges and are a solution-oriented problem solver

 

You are reliable, calendar-conscious, and follow through on what you promise

 

You're proactive by nature and act decisively when needed, especially in a pinch

 

You're lighthearted and can handle guest issues with a calm and positive demeanor

 

You enjoy technology and are eager to adopt new systems and platforms

 

You're flexible in your schedule

 

You are available to work 7 days per week, including weekends (specifically between 11 am-4 pm)

 

You and your team have reliable daily transportation

 

 

Requirements

 

You have 1+ years of housekeeping experience

 

You have 1+ years of short term rental cleaning experience